Following on from yesterday’s announcements at Ignite around the transformation to the modern workplace I have spent some time today looking at the new vision for intelligent communications.
The aim of this vision is to transform the calling and meeting experience for people around the world.
Microsoft Teams is at the core of this vision and will bring together conversations, meetings, files, Office apps, and third-party integrations to replace Skype for Business and provide a single hub for teamwork in Office 365.
Before a meeting, Teams will make relevant documents and information about the participants available to help you prepare. During the meeting, the conversation can be captured, transcribed, and time-coded, with closed captioning and voice recognition for attributing remarks to specific individuals. After the meeting, the cloud recording and transcript can be automatically added to the relevant channel, so conversations, documents, notes, and action items can be reviewed, indexed, and searched by the entire team.
Over the past six months, Microsoft have enhanced the communications capabilities in Teams, with new features like scheduled meetings, Outlook calendar integration, and meetings on mobile. Also, earlier this month, guest access was made available so that you can use Teams to collaborate with people outside your company. In the coming months, Microsoft will begin adding calling features including inbound and outbound calls to PSTN numbers, hold, call transfer, and voicemail.
Microsoft are also introducing new enhancements to Teams meetings, including audio conferencing, enabling participants to join a Teams meeting by dialing a telephone number and interoperability between Teams and Skype for Business, including universal presence, and messaging and calling interoperability.
As you can see Teams is set to revolutionise the way that people communicate effectively both within a business but also with partners and their customers and we can’t wait to see how this product evolves….