Support | Support Desk

Quick response, minimum disruption

Our ISN Service Desk provides expert support 24 hours a day, 7 days a week, 365 days a year. Remote access to client sites allows us to diagnose faults remotely, delivering quick response times with minimum disruption.
When you need us, we’ll send an engineer onsite without hesitation.

We’re happy to customise the support and response structure to your requirements on a fixed price or credits basis.

Call or email us for a friendly, no obligation conversation

ISN managed our offices and data centre relocations brilliantly, making the transition very smooth. They were always on site, ready with support and provided clear, useful handover documents. We’ve since engaged them to provide a fully managed service for our UK networks, firewalls and remote server access. We find ISN highly proactive and their service and response times are just as good whether it’s midday or midnight.
Ryan Gyselinck: IT Manager, Kohn Pedersen Fox Associates