Management| ISN Continuity Care
ISN Continuity Care
Your IT infrastructure: Protect. Maintain. Perform.
Unexpected hardware failures can cripple your business. ISN Continuity Care delivers fast, reliable, and cost-effective hardware maintenance to keep your IT running smoothly. With multi-vendor support, expert engineers, and rapid resolution times, we ensure minimal disruption and maximum uptime for your business.
Minimise Downtime. Maximise Performance.
Why Choose ISN?
At ISN, we go beyond traditional maintenance to offer a truly seamless support experience. Our highly skilled engineers, combined with our proactive approach, ensure your IT environment remains secure, efficient, and fully optimised for peak performance.
- 24x7x365 Support – Always available when you need us.
- 99% SLA Achievement – Industry-leading resolution times.
- Multi-Vendor Support – One contract for all major IT brands.
- Extend IT Lifespan – Support for both in-life & end-of-life hardware.
- UK & Europe Coverage – On-site engineers where you need them.
- Fast Parts Replacement – Pre-staged spares for rapid fixes.
- Custom SLAs – From Next Business Day to 24/7 4-Hour Fix.
Flexible SLA Options
We understand that every business is unique, which is why we offer tailored SLAs to meet your exact needs:
- 24x7x365 4-Hour Fix – Engineer & parts on-site within 4 hours.
- 24x7x365 4-Hour Response – Engineer arrives within 4 hours.
- Mon-Fri 9-5 4-Hour Fix – Engineer & parts during business hours.
- Mon-Fri 9-5 4-Hour Response – Engineer on-site within 4 hours.
We don’t just fix problems—we prevent them. Our technically exceptional team, combined with our trusted and agile service model, ensures that your IT infrastructure remains robust, resilient, and always operational.
ISN Continuity Care: Protect. Maintain. Perform.