ISN announced today it has achieved Premier Certification from Cisco®. To earn Premier Certification, ISN had to meet standards for networking competency, service, support and customer satisfaction set forth by Cisco.Simon Rance, Sales Director “ISN’s Premier status is a great achievement by the team here and will demonstrate to both our current customer base, and new opportunities, our commitment to our Partnership with Cisco and it’s place at the centre of most ISN Design and implementation work” John Broadway, Technical Director “I’m very pleased that ISN has achieved this certification status with Cisco; It clearly demonstrates ISN’s level of technical expertise, its continued evolution and further endorses the value we can bring to all our customers.” As a Cisco Premier Certified Partner ISN demonstrates a range of technical expertise. To achieve Cisco Premier Certification ISN was required to achieve the Cisco Express Foundation Specialization. This specialization includes tests on technical competency in the integration of basic routing and switching, wireless LANs, and security technologies. In addition, ISN was required to integrate a base level of Cisco Lifecycle Services into their offerings and demonstrate measurably high levels of customer satisfaction based on independently audited customer satisfaction surveys. The Cisco Channel Partner Program helps our partners build the sales, technical and services skills required to deliver Cisco solutions and a customer’s business outcomes. Through the program’s specializations and certifications, Cisco recognizes a partner’s expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates a partner’s technology skills, business practices, customer satisfaction, presales and post-sales support capabilities, and other critical factors that customers consider when choosing a trusted partner.
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