Intuitive Systems and Networks Ltd - IT Comes Naturally

ISN offers flexibility in the terms of engagement by offering Microsoft Infrastructure Management as a full time, project based or remote service to suit the particular requirements of the supported environment.

ISN is determined to provide the best service which aims at demonstrating both our capability and commitment, enabling you to grow your revenue and at the same time reduce future costs. By recognising the impact of downtime or poor performance of critical systems, ISN has developed an Infrastructure Management portfolio to ensure that best practices, processes and procedures are in place and enforced.

The core set of functions are:

Support - Skilled resource is available 24x7x365 via the ISN Service Desk. With remote access into our client sites, fault diagnosis is quick and resolutions can be implemented or, should it be required, an engineer will attend the site and address the issue.

Design - with skilled Infrastructure Architects, ISN makes for an excellent choice for Infrastructure design, implementation and management. ISN will build you a reliable, resilient and robust infrastructure, backed by proven, robust technologies to meet the demands of your business.

Installation - ISN will provide skilled resource and technical consultancy surrounding your infrastructure and we will undertake installation on any supported component or hardware into your infrastructure. ISN can also provide post-implementation support or provide full infrastructure management on your behalf.

Consolidation - With Wide Area Networks increasing to utilise the public networks (VPNs over Internet), branch connections within infrastructures may not be required, thus reducing costs and complex network routing topologies. ISN have skilled, certified resource that can advise, undertake and support any network or infrastructure consolidation.

Operations Management - ISN can provide you with a one stop solution for managing your environment. By outsourcing to ISN, your Operations management headache is offloaded allowing you to perform your role more efficiently without being "bogged down" by operational issues.

Upgrades - ISN will provide skilled resource and technical consultancy surrounding your infrastructure and we will undertake the upgrade on any supported component or hardware into your infrastructure.

ISN can also provide post-implementation support or provide full infrastructure management on your behalf. ISN can also provide a service desk function to provide call management, incident and problem control and first line support for diagnostic and resolution activity for issues within this Managed Service.

For further information please contact ISN to discuss how we can help you manage your IT infrastructure.