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Intuitive Systems and Networks Ltd - IT Comes Naturally
Monitoring - ISN can monitor our client sites using our 24x7 software which in turn allows us to fix issues remotely outside of office hours, which is another key differentiator of ISN.
Many IT support companies will claim to have a 24x7 monitoring service, but very few can actually do anything about it if a problem is identified. We also run our test bed which is a key "behind the scenes" part of our service in that it gives us the ability to try out latest software updates and patches on simulated sites, investigate the suitability of new software and run tests on hardware, linked closely with the test bed is our build area.
Additionally, 24/7 resource can be particularly useful in when it comes to applying critical patches to client?s systems. More and more patches of a critical nature are coming out and with a greater frequency too, and unless applied can leave client networks massively vulnerable