IT comes naturally
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Consultancy | Audit | Voice Audit

Access to lower costs & simple options

We’re qualified to audit, advise and implement improvements to voice and mobile infrastuctures with a view to reducing costs and removing unnecessary complexity. We’ll approach current suppliers on your behalf, obtain and review the billing and service agreements and complete an audit to identify and document your current voice infrastructure.

The key areas of an initial audit include:

  • Identify all voice and mobile communication circuits and the associated equipment.
  • Identify all contractual and financial details in the current provision of the voice and mobile network.
  • Identify configuration details for all audited voice and mobile systems.
  • Review third party service providers who provide equipment, circuits and support for the current voice and mobile network.
  • Identify and confirm all legacy data equipment, circuits and costs.
  • Identify the best way to remove or integrate legacy voice equipment and circuits into the new voice communications infrastructure.
  • Identify potential cost savings.
  • Identify opportunities to improve efficiency.
  • Produce an action plan to optimise telecommunications infrastructure and legacy equipment and to achieve significant cost savings.
  • Identify ways to improve resilience and reliability of the voice and legacy data facilities.

Physical audit of lines and equipment


Contractual audit


Perform billing audit


Remove direct exchange lines (DELs)


Consolidate maintenance contracts


Mobile phone contracts


Review telecoms suppliers


Process for documentation


Consolidate telecommunications billing


Incorrect billing


Group telecommunications strategy


Contact us

Call or email us for a friendly, no obligation conversation

kfpISN managed our offices and data centre relocations brilliantly, making the transition very smooth. They were always on site, ready with support and provided clear, useful handover documents. We’ve since engaged them to provide a fully managed service for our UK networks, firewalls and remote server access. We find ISN highly proactive and their service and response times are just as good whether it’s midday or midnight.
Ryan Gyselinck: IT Manager, Kohn Pedersen Fox Associates

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