IT comes naturally
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Consultancy | Best Practice & ITIL

Sector compliance the easy way

Many businesses have a requirement to make sure their IT and communications infrastructures are configured to meet the varied compliance requirements and definitions of their sector or vendors. During such an audit, or series of audits, we work alongside the client IT department to consider compliance needs in line with immediate and future business goals. We then propose a prioritised implementation plan which fulfils urgent requirements while taking budgets into account.

We also work with clients to ensure IT infrastructure library (ITIL) compliance where required. ITIL is the most recognised framework for IT service management in the world. Delivering a cohesive set of best-practice guidance drawn from public and private sectors internationally, ITIL helps service providers with best practice guidance on the provision of quality IT services, the processes, functions and other capabilities needed to support them. Adopting ITIL guidance offers users a huge range of benefits which include:

  • Reduced costs
  • Improved value creation
  • Improved IT services through the use of proven best practice processes
  • Improved client satisfaction through a more professional approach to service delivery
  • Alignment with business needs, including the development of a business perspective
  • Improved productivity
  • High-quality IT services which benefit the business client
  • A balanced and flexible approach to service provision
  • Well-designed services which meet client’s needs – now and in the future
  • Ability to adopt and adapt to reflect business needs and maturity

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kfpISN managed our offices and data centre relocations brilliantly, making the transition very smooth. They were always on site, ready with support and provided clear, useful handover documents. We’ve since engaged them to provide a fully managed service for our UK networks, firewalls and remote server access. We find ISN highly proactive and their service and response times are just as good whether it’s midday or midnight.
Ryan Gyselinck: IT Manager, Kohn Pedersen Fox Associates

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